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Manager of Clinical Research RN-Northwest

Date Posted
Dec 22, 2014
Description

SCOPE:

Manages the Practices Research Department programs, operations, and staff.  Ensures site research quality by practicing in compliance with US Oncology Research, Inc.  (USOR) Standard Operating Procedures (COP), principles of Good Clinical Practice (GCP) and applicable federal, state, and local regulations.  Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

 -Manages a Practices clinical research programs and operations in accordance with USON SOP and ICH GCP guidelines.  Responsible for ensuring at the administrative level that all research activities are coordinated with affected departments within the practice.

-Collaborates with the Site Research Leader (SRL), physicians of the practice and research committee in the process of study selection for the research program.  Develops and implements research budgets that include accrual targets and financial objectives for each research location, in collaboration with practice management.  Responsible for promoting or marketing research programs to the practice, community and referring physicians.  Coordinates research activities with other (non-USOR) bases or sponsors.

-Develops research accountability standards, metrics, and reports and identifies areas for improvement.  Collaborates with site research leader (SRL) and research staff in the implementation of action plans designed to improve practice research operations and quality assurance functions.

-Leads meetings and facilitates groups to achieve desired results.  Utilizes facilitation tools to ensure participation, innovation and decision-making among group; effectively uses group process techniques.

-Develops and implements short term goals that align with the company’s vision and business goals.  Cascades goals down to staff’s annual objectives.

-Develops and maintains current policy and procedural manual and communicates plans appropriately throughout the organization.  Coaches and develops staff.  Provides on-going job related education and training to staff.  May develop training materials.

-Responsible for the recruitment, interviewing, recommending hires, assessing performance, recommending salary changes, progressive discipline, and retention of staff.  Enforces adherence to USON policies.

-Other duties as requested or assigned.

 MINIMUM QUALIFICATIONS:

 Bachelors degree in a clinical or scientific related discipline desired, Bachelors degree nursing preferred.  Minimum of seven years nursing experience, clinical or scientific related discipline, preferably in oncology.  Minimum of two years of supervisory experience preferred.  RN state license and current registration with the State Board of Nursing in practicing state.  Current BCLS or ACLS certification required for nurses.  SoCRA or ARCP certification preferred.

 PHYSICAL DEMANDS:

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear.  Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.  Requires standing and walking for extensive periods of time.  Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

 WORK ENVIROMENT:

 The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment.  Work will involve in-person interaction with co-workers and management and/or clients.  Work may require minimal travel by automobile to office sites.

Patient Account Specialist (Medical Collections-2 positions)-Central Business Office

Date Posted
Dec 19, 2014
Description

SCOPE:

Under minimal supervision, is responsible for account follow-up for all assigned accounts, resolving billing problems and answering patient inquiries.  Sets up financial arrangements as needed.  Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments.  Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Performs audits of patient accounts to ensure accuracy and timely payment.

-Reviews account agings on a monthly basis and reports inconsistencies; corrects errors as appropriate.

-Contacts patients regarding delinquent accounts and arranges mutually acceptable payment schedules.

-Follows up on insurance billing to ensure timely receipt of payments.

-Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances.

-Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments.

-Reviews credit balance reports for correct recipient of refund.

-Performs reconciliation of refund accounts; attached documentation and forwards to supervisor to process refund checks.

-Identified problems on accounts and follows through to conclusion.

-Responds to insurance companies requests for information in a prompt and professional manner.

-Reviews appropriate files to identify deceased patients and estates; verifies dollar amounts and files estate to appropriate court in a timely manner.

-Makes appropriate financial arrangements for payment of patient accounts; follows up to determine if payment arrangements are being met; contacts patients to resolve problems; responds to correspondence or telephone calls from patients about accounts.

-Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payor trends to supervisor.

-Resubmits insurance claims within 72 hours of receipt.

-Participates in maintaining Payor Manuals/Profiles.

-Works closely with collection agency to assure that they receive updated information on accounts as necessary.

-Prepares write-off requests with appropriate documentation and submits to supervisor.

-Processes insurance/patient correspondence, including denial follow-up within 48 hours of receipt.  Files all reimbursement correspondence daily.

-Works with provided aging to monitor patient account agings and follow up appropriately.

-Maintains confidentiality in regards to patient account status and the financial affairs of clinic/corporation.

 MINIMUM QUALIFICATIONS:

High school graduate or equivalent required.  Minimum five years experience in a medical business office setting with insurance processing and balancing responsibilities.

 PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies.  Occasionally lifting files or paper weighing up to 30 pounds.  Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment.  Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.  It is necessary to view and type on computer screens for prolonged periods of time.

 WORK ENVIROMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work is performed in an office environment.  Involves frequent interaction with staff, patients and the public.

Advanced Practice Provider (Physician Assistant II or Sr.) - Downtown

Date Posted
Nov 18, 2014
Description

SCOPE:

Under supervision of the physician, provides primary care in collaborative joint practice with the physicians to patients and/or family members in the hospital setting on a regular basis, and within the practice setting as requested by physicians.  Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Assesses, plans, implements and evaluates care for individual patients.

-Initiates and documents appropriate interventions; evaluates and records patient/family response within practice protocol; prescribes drug therapies per protocol/physician consultation.

-Assists physicians and performs procedures as needed; conducts patient assessments and provides physician with information prior to seeing the patient.

-Assesses patient/family needs and provides education.

-Promotes wellness and recommends community resources to meet patient and family needs.

-Promotes/provides staff education.

-Incorporates evidence-based research into clinical practice.

-Knowledgeable of reimbursement procedures and documentation requirements.

-Completes patient charge tickets.

-May mentor new mid-level providers.

MINIMUM QUALIFICATIONS:

Successful completion of an accredited Physician Assistant program.  Minimum of 3 years experience as a practicing Physician Assistant II or minimum of 5 years oncology Physician Assistant Sr experience.  Prefer previous experience in oncology.  Current state license as a Physician Assistant in practicing state.  BCLS.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Requires full range f body motion including handling and lifting patients, manual and finer dexterity, and eye-hand coordination.  Requires the ability to bend, stoop, twist; assist patients in moving; assist patients in arising from exam table or bed; push wheelchair patients; assist patients in arising from and returning to wheelchair.  Requires standing and walking for extensive periods of time.  Occasionally lifts and carries items weighing up to 40 lbs.  Requires corrected vision and hearing to normal range. 

WORK ENVIROMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment.

Advanced Practice Provider (Nurse Practitioner II or Sr.)  - Downtown

Date Posted
Nov 18, 2014
Description

SCOPE:

Provides primary care in collaborative joint practice with the physicians to oncology patients.  Scope of responsibility includes expert practitioner, educator/teacher, care management, consultant, nurse researcher, and nurse leader.  Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Assesses, plans, implements and evaluates care for individual patients.

-Initiates and documents appropriate interventions; evaluates and records patient/family response within practice protocol; prescribes drug therapies per protocol/physician consultation.

-Assists physicians and performs procedures as needed; conducts patient assessments and provides physician with information prior to seeing the patient.

-Assesses patient/family needs and provides education. 

-Promotes wellness and recommends community resources to meet patient and family needs.

-Promotes/provides staff education.

-Incorporates evidence-bases research into clinical practice.

-Knowledgeable of reimbursement procedures and documentation requirements.

-Completes patient charge tickets.

-Provides case management for oncology clients and their families.

-Serves as a resource person for the nursing staff by providing information being studied in clinical trials.

-May supervise the activities of clinical nursing and support staff.

-May mentor new mid-level providers.

 

MINIMUM QUALIFIATIONS:

Masters of Science in Nursing (MSN) from an accredited program for nursing education and successful completion of a Nurse Practitioner program.  Minimum of three years for NP II and Minimum of five years for NP Sr post MSN experience in oncology nursing.  Experience and knowledge in the management of the physiologic and psychological effects of cancer diagnosis and subsequent treatment.  RN state license and current registration with the State Board of Nursing in practicing state.  Current state certification of Nurse Practitioner.  Current CPR certification required.  AOCN certification required.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Requires full range f body motion including handling and lifting patients, manual and finer dexterity, and eye-hand coordination.  Requires standing and walking for extensive periods of time.  Occasionally lifts and carries items weighing up to 40 lbs.  Requires corrected vision and hearing to normal range. 

 

WORK ENVIROMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment.

Medical Assistant I/ II/ Sr- NW

Date Posted
Nov 12, 2014
Description

MUST be bilingual, with some experience in GYN, traveling a must and weekends occasionally, flexible and professional, graduated from accredited MA program.

SCOPE:

Under direct supervision, assists physicians and clinicians with patient care duties in a clinical environment. Promotes efficient patient flow and patient care, i.e. exams, and procedures. Performs
clinic support tasks including miscellaneous clerical tasks, answering phones, and maintaining physicians schedule. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate.
-Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes.
-Obtains all necessary patient records as required by physician prior to treatment or procedures.
-Prepares and stocks exam/treatment rooms and orders supplies as needed.
-Assists physicians with exams and procedures as requested.
-Obtains blood specimens from peripheral sites as needed and in accordance with OSHA and universal precautions.
-Administers subcutaneous and intramuscular injections, as delegated by RN or physician.
-Maintains all exam/treatment room disinfection protocols.
-Answers patient telephone calls for referral to physician or nurse/pharmacist.
-Phones in prescriptions and makes other patient calls as required or directed by physicians.
-Schedules patient tests, procedures and hospital admissions and schedules appointments to follow-up on test results, as applicable. Arranges for pre-authorizations and pre-certifications as needed. Informs physician of patient reschedules and no shows.
-Performs other administrative duties, i.e. typing, filing faxing reception, etc, as requested by supervisor or physician.
-Performs EKGs.
 
MINIMUM QUALIFICATIONS:
High school graduate or equivalent. Certificate of graduation from an accredited program for Medical Assistants preferred. Minimum three years experience as a medical assistant or nursing assistant.
Phlebotomy experience preferred. Current BCLS certification required within 3 months of hire. Certified Medical Assistant preferred.
 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires
standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
 
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an
oncology/hematology clinic environment may occur. The company reserves the right to alter, change, or modify this job description at any time, with or without notice. The duties and responsibilities contained herein are considered representative, but not necessarily all inclusive, of the duties and responsibilities which may be required of a job incumbent. All other categorizations contained herein are meant to be representative of the general environment or working conditions in which the job is performed.

Advanced Practice Provider (Nurse Practitioner)-Northeast/Stone Oak Cancer Center

Date Posted
Feb 13, 2014
Description

SCOPE: 

Provides primary care in collaborative joint practice with the physicians to oncology patients.  Scope of responsibility includes expert practitioner, educator/teacher, care management, consultant, nurse researcher, and nurse leader.  Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

 -Assesses, plans, implements and evaluates care for individual patients.

-Initiates and documents appropriate interventions; evaluates and records patient/family response within practice protocol; prescribes drug therapies per protocol/physician consultation.

-Assists physicians and performs procedures as needed; conducts patient assessments and provides physician with information prior to seeing the patient.

-Assesses patient/family needs and provides education. 

-Promotes wellness and recommends community resources to meet patient and family needs.

-Promotes/provides staff education.

-Incorporates evidence-bases research into clinical practice.

-Knowledgeable of reimbursement procedures and documentation requirements.

-Completes patient charge tickets.

-Provides case management for oncology clients and their families.

-Serves as a resource person for the nursing staff by providing information being studied in clinical trials.

-May supervise the activities of clinical nursing and support staff.

-May mentor new mid-level providers.

 MINIMUM QUALIFIATIONS:

 Masters of Science in Nursing (MSN) from an accredited program for nursing education and successful completion of a Nurse Practitioner program.  Minimum of three years post MSN experience in oncology nursing.  Experience and knowledge in the management of the physiologic and psychological effects of cancer diagnosis and subsequent treatment.  RN state license and current registration with the State Board of Nursing in practicing state.  Current state certification of Nurse Practitioner.  Current CPR certification required.  AOCN certification required.

 PHYSICAL DEMANDS:

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Requires full range f body motion including handling and lifting patients, manual and finer dexterity, and eye-hand coordination.  Requires standing and walking for extensive periods of time.  Occasionally lifts and carries items weighing up to 40 lbs.  Requires corrected vision and hearing to normal range. 

 WORK ENVIROMENT:

 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment.